01
Business identity
Registered or trading business name, business address, contact person, and valid business contact details.
BECOME A VENDOR
Bring your skincare products to NeoxCare.
NeoxCare is developing a skincare product-discovery experience. If your business supplies relevant skincare products, share your company details and catalogue for consideration. Vendor onboarding, listing, and sales are subject to review and confirmation.
Product catalogue
Seller information
Stock & pricing
Review process ✓
VENDOR READINESS
What a strong vendor enquiry includes.
Help the team assess your business with complete, current, and verifiable information. These items are suggested preparation points, not a guarantee of acceptance.
02
Product catalogue
Product names, variants, sizes, accurate descriptions, ingredients where applicable, and clear product images you are authorized to use.
03
Pricing and inventory
Current prices, stock information, fulfilment capability, and a process for keeping listings accurate.
04
Product documentation
Relevant labels, manufacturer or supplier details, applicable compliance documents, and supporting product information.
05
Order fulfilment
Expected processing times, packaging standards, shipping coverage, tracking process, and customer support responsibilities.
06
After-sales policies
Clear handling for damaged, incorrect, missing, cancelled, returned, or refunded orders according to agreed terms.
ONBOARDING PROCESS
From enquiry to possible listing.
This is a suggested onboarding workflow. Publish it only after your internal vendor process is defined and operational.
STEP 01
Send an enquiry
Introduce your business, product range, and preferred contact details through the contact route.
STEP 02
Submit details
Provide any catalogue, documentation, pricing, and fulfilment information requested for review.
STEP 03
Review and terms
Discuss verification, operational readiness, commercial terms, and each party's responsibilities.
STEP 04
Confirm in writing
Proceed to setup only after approval, agreement, and the relevant listing/order workflows are ready.
Important: Submitting an enquiry does not create a vendor account or guarantee a listing, sales, placement, or revenue. Commercial terms and operational responsibilities must be agreed in writing.
BEFORE YOU APPLY
Vendor preparation checklist.
✓Business identity and contact details are accurate.
✓Product descriptions, labels, and images are correct and authorized.
✓Pricing, available stock, and catalogue updates can be maintained.
✓Fulfilment and customer support responsibilities are understood.
✓Applicable product and business compliance requirements have been reviewed.
✓Returns, cancellations, damaged goods, and refunds can be handled under agreed policies.
VENDOR FAQ
Common questions.
Which businesses can apply?
Businesses with relevant skincare products may submit an enquiry for consideration. Product suitability, documentation, business verification, and operational requirements may be reviewed before any approval.
Does applying guarantee that my products will be listed?
No. Every enquiry is subject to review. A listing or vendor relationship begins only after explicit confirmation and completion of the required steps.
What commission or fees apply?
Any commission, fee, payment settlement, promotional charge, or other commercial term must be provided clearly for the relevant arrangement before you agree. Contact NeoxCare for current terms; do not assume a particular rate.
Who handles shipping and returns?
Responsibilities depend on the confirmed operating model and written agreement. The final vendor terms and customer-facing policies should specify who handles dispatch, delivery issues, cancellations, returns, and refunds.
How do I start?
Use the Contact Us page to share your business name, product category, website or catalogue, and preferred contact details. Make sure the form is connected to a monitored inbox.
Ready to discuss vendor onboarding?
Share your product catalogue and business information for an initial review.