Questions? Start here.

NeoxCare is building a skincare-focused platform intended to bring together educational information, personalization features, and product discovery. Specific features should be described as available only after they are live and tested.

The goal is to help people navigate skincare information and discover relevant products more easily, while encouraging informed choices and realistic expectations.

No. NeoxCare's platform information and educational content should not be treated as a medical diagnosis or a substitute for care from a qualified healthcare professional.

Personalized skincare means considering relevant information—such as stated preferences, skin concerns, routine goals, and product details—to help organize options. Any specific personalization feature should be explained according to its actual functionality.

No. A photo-based feature must not be presented as a medical diagnostic tool. Image quality, lighting, camera differences, and other factors can affect results. Consult a qualified professional about persistent or concerning symptoms.

Availability may depend on the current release. Update this answer to state the exact live status, supported devices, required photos, and limitations after the feature has been tested and released.

No recommendation can guarantee a result or suit every person. Product choice depends on individual circumstances, ingredient sensitivities, directions, and other factors. Review product information and seek professional advice when needed.

The marketplace is intended to help users discover skincare products. Only show products as available for purchase when the listing, seller, price, stock, and ordering process are actually configured and verified.

Product prices and availability can change. The live listing should show the latest verified information and clarify where customers can confirm order details before purchasing.

No. A listing is for product discovery and does not guarantee suitability, safety for every individual, or a particular result. Read labels, ingredient information, directions, and warnings.

These terms depend on the actual seller, order flow, and published policies. Add direct links to the applicable shipping, cancellation, return, and refund policies here before enabling checkout.

Use it as general education, not medical advice. NeoxCare should publish a clear privacy policy, terms, and relevant product disclaimers that match its real practices.

Explain the actual collection, processing, retention, sharing, and deletion practices in the published privacy policy. Do not promise that photos are stored, deleted, or processed in a particular way unless the system has been verified to do so.

Stop using the product if it causes a reaction and follow the label's guidance. Seek medical advice for severe, persistent, or worrying symptoms; seek urgent care for a serious reaction.

Interested brands can submit an enquiry through the partnership page. Listing or collaboration is subject to review and confirmation and is not guaranteed by submitting a form.

Use the relevant vendor or partner enquiry page to share business details. Clearly state eligibility requirements, verification steps, fees if any, and the terms that apply to approved partners.

Visit the Contact Us page and use the contact methods currently published there. Ensure any form is connected to a monitored inbox and test it before launch.